- GRILLS & SMOKERS
Char-Griller’s 5-year burn and rust-through warranty is among the best in the grill industry. Most grill brands stand behind their products for 1-year. At Char-Griller, we build durable products that last beyond the first grilling season.
Coverage on your Char-Griller grill starts on the original date of purchase. Only the original purchaser is covered under this warranty. Please make sure you retain a copy of your proof of purchase (receipt). Locate your grill serial number and register your grill as indicated below.REGISTER MY GRILL
Register your grill and make sure you retain a copy of your proof of purchase (receipt).
Tip: Use your mobile device to take a picture of your receipt just in case you misplace the physical copy.
If you have any questions, contact CUSTOMER SERVICE:
Char-Griller will replace any defective part of its grillers/smokers, under warranty, as outlined below:
- Charcoal & Pellet Grills
- Gas Grills
- Dual Fuels
- Parts, Accessories, and Grill Covers
Surface issues such as:
- Discoloring by Heat
- Abrasive and Chemical Cleaners
IMPORTANT: Surface rust of the discoloration
of steel surfaces are NOT covered.
Warranties are for the replacement of defective parts only.
Char-Griller is not responsible for damage resulting from:
- Hostile Envrionments
- Improper Installation