Grills & Smokers
- Grill Overview
- New & Innovative
- Charcoal Grills
- Dual Fuel Grills
- AKORN® Kamado
- Flat Iron Gas Griddles
- Gas Grills
Char-Griller’s 5-year burn and rust-through warranty is among the best in the grill industry. Most grill brands stand behind their products for 1-year. At Char-Griller, we build durable products that last beyond the first grilling season.
Coverage on your Char-Griller grill starts on the original date of purchase. Only the original purchaser is covered under this warranty. Please make sure you retain a copy of your proof of purchase (receipt). Locate your grill serial number and register your grill as indicated below.REGISTER MY GRILL
If you haven't yet, register your grill and make sure you retain a copy of your proof of purchase (receipt). Grills must be registered to file a warranty claim. Register your grill HERE.
Tip: Use your mobile device to take a picture of your receipt just in case you misplace the physical copy.
Once you have registered your grill, file your warranty claim HERE.
If you have any questions, contact CUSTOMER SERVICE using the chat box in the lower right corner.
Char-Griller will replace any defective part of its grillers/smokers, under warranty, as outlined below:
- Charcoal & Pellet Grills
- Gas Grills
- Dual Fuels
- Parts, Accessories, and Grill Covers
Surface issues such as:
- Discoloring by Heat
- Abrasive and Chemical Cleaners
IMPORTANT: Surface rust of the discoloration
of steel surfaces are NOT covered.
Warranties are for the replacement of defective parts only.
Char-Griller is not responsible for damage resulting from:
- Hostile Envrionments
- Improper Installation